Service
industries that put employees in personal/private contact with clients and/or a
client's property are being scrutinized for not only failing to conduct
background checks but for doing them improperly. Most recently a national ride
sharing company received criticism for both. At first, the company was not
screening its drivers, which resulted in employing drivers with violent
criminal pasts and questionable driving records. They upgraded their screening
process, however, the background investigations were not thorough. Checks were
only being made for in State violations with no verification of the person’s
identity or the records.
This
is just one example of a service industry company not ensuring they have a
proper screening process. With Internet access to almost anything, most small
employers try to do the background screenings themselves, only checking the
local records for which they have access. This is not a thorough background
investigation. Much can be missed. Records can exist in all States, at all
levels of jurisdictions. Matching records to employees and understanding what
the records mean are paramount. (What is the price of not doing a backgroundcheck? July 9, 2013)
Employers
need to make sure that their vendors are checking all jurisdictions where the
employee lives or has lived, backing up the findings with court records, and
verifying that the record is actually that of the employee.
Don’t
risk your business by taking shortcuts.
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