How AI affects finding a job

AI hiring is making finding a job difficult

When my children were looking for jobs I so wanted to tell them to print a bunch of resumes and go door to door. That was five plus years ago and the old ways of applying for jobs had already changed. October 2018 had the news that Amazon was abandoning its use of AI (artificial intelligence) recruiting software. 

Watching my kids search I realized how hard it was to get yourself in front of a real person in order to sell yourself. Being at the end of a long career and not having had to look for a job in a long time, I felt for them in this new world. A majority of companies have online applications. Which saves a lot of time and effort as applicants can sit at home and get their resume to as many businesses and recruiting companies as they can. The problem then and now is knowing how to write your resume and complete the applications. Not that’s its any great discovery, but I long suspected that companies used algorithms to filter the resumes. If your application doesn’t hit the right marks it may never make it to a hiring manager.

AI Recruiting

In November 2018, Amazon admitted to having a secret AI recruiting tool that showed bias towards women. Reuters reported that Amazon had been developing software since 2014 that would review applications. The hiring tool would assign candidates scores of 1-5. Developers realized that the program “learned” by reviewing resume patterns over the last ten years. During that period a high number of resumes came from men. The models developed skewed towards assigning men higher scores. The system taught itself to rank lower the word “women” and downgrading women colleges.

Amazon tried to program in gender-neutral terms but eventually abandoned the project in 2017. Amazon officials told Reuters the program was an experiment to find a way to aid in recruitment of the best candidates. The AI program was never used in actual hiring. Reuters reported, however, that Amazon did not deny that recruiters reviewed the recommendations made by the program. 

The Reuters article cited a 2017 CareerBuilder survey of U.S. human resources managers finding that 55% would be using AI over the next five years.

Application tracking

Until AI is further developed, hiring managers will continue to use Application Tracking Software (ATS). Very simply, ATS reviews applications by word according to parameters set by the company. Back to my rather obvious suspicion online applications are filtered. If your resume doesn’t hit the right notes, your application goes nowhere. It’s also the reason applicants rarely hear back from companies after submitting a resume. It never reached a person who could reply with a polite, “Thank you, but no”.

A JobScan blog posted in 2016, The History of Applicant Tracking Systems credits the first ATS to Canadian Martin Ouellett who created an early form in 1996. Since that time ATS has been refined and developed. As of 2016, over 300 ATS are being used by 90% of companies.

You can definitely feel for people looking for jobs today. The market is tight and getting your resume in front of a real person is difficult. Knowing the playing field and learning the rules of job hunting is a job within itself. If not an education.

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